MetPro Privacy Practices

At MetPro your privacy and the trust you give us is not taken for granted.
This notice describes our privacy practices and how you can get access to this information. Please review it carefully.

Your Rights & Choices
Your privacy and the security of your personally identifiable information are very important to us. We want you to be as comfortable as possible with MetPro knowing that we have the highest commitment to protect your information.

Your Client Privacy Information is held in the strictest confidence and is not shared or utilized outside of MetPro. Client Privacy Information is specific personal information which includes name, address, phone number, personal communication with MetPro, as well as images and photographs.

Your Client Data is comprised of information related to how the MetPro program is utilized by our clients and the associated results.

This section explains your rights and some of our responsibilities to help you.

Requesting a copy of your personal identifiable information:

  • You can get a copy of your information by sending an email to info@metpro.co
  • We will provide a copy or a summary of your information, usually within 21 days of your request. We may charge a reasonable, cost-based fee.

If your personal identifiable information needs to be updated or corrected:

  • You can ask us to correct information about you that you think is incorrect or incomplete. You can ask your coach or send an email to info@metpro.co to ask us how to do this.
  • Under certain circumstances we may say “no” to your request, and will give you an explanation in writing within 30 days from your request.

If you’d like to change how we communicate with you:

  • You can ask us to contact you in a specific way (for example, cell phone or work email) or to send mail or electronic communications to a different address.
  • We will say “yes” to all reasonable requests.

How we use your personal identifiable information:

We only use the information you have shared with us within MetPro.

In order to (a) provide the service to you, (b) analyze and improve the Service, Site, Application, Documentation, and MetPro Offerings, and (c) conduct research on the efficacy of the Service, Site, Application, Documentation and MetPro offerings, we do collect personal and identifiable information. This information is treated as private.

From time to time, we will use de-identified client data to improve our services and processes.

We may publish or share with 3rd parties de-identified Client Data (i.e., Client Data that is made anonymous by removing your name and other identifiers that could foreseeably be used to identify you) as part of research studies, academic papers, and scholarly articles based on any such research.

Contacting Us:

If you have any questions pertaining to our Privacy Practices, please email us at info@metpro.co

Effective Date: January 1, 2017

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